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Mike, Michigan - Thanks for all of your help with special ordering my Spector. It arrived at my house actually 2 days earlier than I expected! Thanks for the nice surprise and easy ordering. Your help is greatly appreciated! I put your bumper sticker on my car so that everyone can see it and follow in my footsteps. Dave, North Carolina - Y'all have a GREAT company and you will see more of my dollars!!!!!!!! Thanks a ton for your help And - The great service! Harris, California - Thanks for the friendly sales and customer service, and thanks for the great prices!! Dolph, California - I'd just like to take the time to commend you guys on a great and easy transaction. Shipping was fast, the person that I made the order with over the phone was courteous and knowledgeable and the Yamaha S 115 IV speakers work flawlessly, way ta go guys, I will definitely recommend you to everyone I know. Fred, Colorado - Just wanted to let you know that the Yamaha amp works fine and I'm very satisfied with it....thanks for a smooth transaction guys! Ryo, California - I got the guitar (Music Man John Petrucci) today. It's a GREAT instrument as you said. I'm so happy about it, and so happy to purchase from you guys. I'm satisfied 120%. Thank you so much, and I will be back soon. Jim, Tennessee - I must say that you're making this whole transaction very comfortable and easy. I appreciate you for taking time with me today to answer my silly questions. It sure made my wife and I feel that we chose the right place to buy the drums. Thanks so much. Nelson, Wisconsin - To everyone at RiksMusic.com, You are very professional !!! I am very impressed by receiving the UPS notification number and the UPS address to follow the tracking ... without asking ! You are sincerely great ! Mark, Alabama - Thanks for a great transaction! I'll be singing your praises across the web. Thanks again. Patrick, Tennessee - Once again, your service, prices, and website are all exceptional. When I usually see "call for quote" from a website it means that the price is 1-5% cheaper than MSRP and they want to gather marketing info on me. Wow! the prices were amazing and I actually spoke to a human instead of dropping almost 2 grand into a click here button. You guys are amazing. It's good to see a dotcom outclassing even the corner music store. Brian, Alabama - Great price, customer service and delivery. I've already recommended Rik's to several people that I know. I'll be shopping with you again. Kelly and Todd, Alabama - I just wanted to write you a note and tell you how happy we are with the Spector bass that we ordered through your store. Thanks again for all of your help and great service. We will be sure to tell our friends and colleagues about your great store. Brandon, Colorado - You guys were excellent to deal with. I didn't know this before but last month my bass player purchased some bass cabinets from you. You also have the best prices I have seen on Parkers. I am letting other know about your website. Trey, Virginia - I just wanted to say thank you for all the time you took with me. I was very unsure of what I needed and would have probably spent a whole lot more for a piece of equipment I did not need then would have been mad later and cursed you, j/k. I just wanted to say thank you for steering me in the right direction, and for all your time and efforts. I have sent 100's of people to your site. I am a repeat buyer and will continue to be. Pranav, California - I received the Yamaha keyboard and stand in perfect condition. I'm very happy with your service. I will continue to shop at RiksMusic.com and will recommend the site to my friends. Eddie, California - I don't remember who I spoke with but I wanted to thank you guys for the professional advise and assistance. The unit does everything you stated and more. The item was practically delivered overnight. I could not be any happier. Nelson, North Carolina - I am very pleased with your service and the purchase I made from RiksMusic.com I will highly recommend you to my friends. Just a question, I noticed the keyboard box was opened and not factory sealed. Is there a reason for that? We open and inspect every package before we ship. After all, these products were shipped to us and we have to make sure they got to us in perfect condition too. This also insures that our customers receive a working product. Nathan, New York - Thanks for all of your help and excellent service. I really appreciate it and will be highly recommending you in the future. Darrell, California - Thanks for all of your help and fast responses to all of my questions. Your service at RiksMusic.com has made this the best Internet shopping experience I've ever had, probably the best service at any music store for that matter. Scott, Nebraska - Thanks for the great deal and the very excellent service. I'll be back! Flipper, Alabama - WOW! ! ! I just got my Spector NS from UPS. I absolutely love it! I was so worried about buying it online but I ain't no more! Erik you are the man! And at that price it's all still hard to believe except for the fact that I'm looking at a brand new, never hung in some old store or played by some kid with greasy paws bass! Kelly, South Dakota - I just wanted to thank you for all your help and the awesome price. No one else was able to beat it! The guitarist in the band I'm in plays a Parker and may be looking for another one.....I'm telling him to come to you guys when he's ready. Thanks again for everything. Terry, Pennsylvania - All I can say is OH MY GOD!!!!! The Parker Supreme Sunburst is even more beautiful than I imagined!!! And I can't believe it showed up in less time than it takes to mail a letter!!!! Thank you for your incredible service and I am SURE you will be hearing from me again. I am already saving up for my next Parker. Scott, Minnesota - I just wanted to thank you again for the incredible deal on the esp ultra tone. I own about 18 guitars and have gotten some great deals over the past 35 years, but this one outshines them all. Your staff was most accommodating and helpful, especially Erik. You also had the cheapest and best packed shipping I have ever experienced. I have been recommending you to fellow musicians to check out your website. Thanks for your excellent service. Rick, Pennsylvania - The Mackie (SRS-1500) arrived in fine shape and on the exact day that you promised it. You gave me the best price and the best service. The "Friend" company and the "Roxy" company have lost a good customer!!! Thanks Buddy! Claude, Missouri - I just received the PreSonus MP20 and just wanted to let you know how much I appreciate your service and to let you know that from this day forward I will be making all of my MAJOR purchases from Riks. You guys are absolutely the best. Once again, Thanks for the EXCELLENT SERVICE and may God Bless you and the entire Riks staff. Amy, Vermont - I want to tell you how absolutely impressed I am. When someone replies to an inquiry from their web site in a Sunday, when their web site specifically says they only "answer the phone" from 10 am to ?, Monday - ?, I just think it is VERY cool...I commend you on exceeding expectations. I was happy with what your site told me to expect. So often recently, I have been affronted by companies who make promises their people are unable or unwilling to meet. Very, very nice site. Thank you again for a breath of fresh air among a bunch of schmucks on-line. Beth, Hawaii - Thank you for the piano-order. Thanks so much for your extra packing job (getting everything into one box). It arrived Tuesday, so it did take the three "working" days to get to Hawaii via Fed Ex, but it arrived safely and we're happy with it. Vance, Texas - Just wanted to let you know that I received my Shure UHF Wireless yesterday and used it at our gig last night. Works great!! I sure appreciate everything and we will do business again!! Paul, New Jersey - My experience with Riks was great. It has been a pleasure dealing with you. It was nice to deal with a friendly voice on the phone and get exactly what I was looking for at a fantastic price. I have dealt with the large "Catalog Stores" but, after my experience with Riks I definitely will be calling you again when I am looking for gear. I really appreciate your policy of opening up the merchandise before it is sent. I am sure it is for your own protection but, there is nothing worse than receiving a product that was damaged prior to shipping and having to return it because no one cared to check before it was sent, I've been there. Thanks again for making my purchase a pleasurable one! Sue, Massachusetts - Just wanted to write back to let you know how great your service was. I had visited 6 music stores in the Boston area. I can't tell you how hard it was to get anyone to even talk to me (could be because I am a 48 year old woman, but hey we have money!). Anyway, even if I could find someone to talk to, few of the sales people knew anything about electronic drums. Your advice and quick response was very helpful and Erik was able to answer the rest of my questions and helped me to select the other things I needed to purchase. Kyle, California - As a 10 year employee in the entertainment industry and another 20 as a professional musician, I have become somewhat discriminate in choosing a merchant to by my equipment from. Especially, from the Internet. But I thought since times have changed I would take a look around and see what was available. That's when I came across RiksMusic.com, while doing a search for low prices. Every musicians priority right? Well, after doing several transactions with Rik, (yes, there really is a guy named Rik who responds to emails), I can tell you that service with this guy is definitely not compromised for the sake of low prices. Not only has he beat everyone across the net's prices, (I won't even mention local merchants in town for the sake of embarrassing them) But he has taken the time to offer me many educated suggestions and just plain old good advice to assist me in putting together the mother of all drum studios. Thanks Rik! Charles, California - I just wanted you to know that I received my bass. Thanks for helping explain the differences between the models (something my local dealer couldn't do), not to mention the incredible price I got. I'm very pleased with your service and your site. Scott, New York - Thank you for being so helpful in my obsessive search for just the right bass amplifier. This was the first time I ever ordered something on the web. Erik was courteous, prompt and knowledgeable about the products I was looking for. He gave me lower prices than any store in New York City or websites I visited. I saved around $400 by ordering from Riks, which I will be using to send little Scotty to music school so that he can become a decent member of society. Thanks to Erik in Internet Sales for his good follow-up and answers to my technical questions. Mark, Michigan - Your price and service were both excellent and I look forward to doing business with you in the future. Florentino, Illinois - I got my Line 6 Spider 212 yesterday and I couldn't be happier with the product. This was my second purchase from your store and I'm just as satisfied as my first buy. You guys have the best price and I haven't had to pay any shipping costs. I'll spread the word about RiksMusic.com to my friends. Vince, New Jersey -The transaction was handled in a very professional manner. My personal opinion is that RiksMusic.com should be commended for providing an outstanding level of customer service. You can count on repeat purchases from me as I will be purchasing additional voice cards as gifts for my son. Danny, Massachusetts - I wanted to thank you so much for making arrangements for me to pickup my Parker Nitefly in Wilmington. It was very easy and I am very satisfied with the guitar. Special thanks to Erik and Rik. Tim, Illinois - Appreciate you sending out the picture so fast. I really like the sunburst and the longer I look at it, the more I like it . . . and the main thing, the wife approves and says it looks jazzier and detailed over the honey one. .....Most people would have just told me it was an honest mistake and told me to take a hike. I appreciate you being a man of fairness and integrity and working with me to be able to close this deal. My hats off to you and look forward to doing business in the future, sharing and pointing my friends your way. Thanks for making it happen! Loren, Oregon - OH YES!!!! The guitar is here in fine shape and on time. You will recall that I was concerned about buying it without playing it. You advised me that while guitars do vary, models of this quality vary only slightly. You were right. This is beauty. Regarding the unique "black grain" segment on the back, as you said, it's hardly noticeable. That you called it to my attention speaks volumes to your personal integrity and that of Riks management too. It feels a bit risky buying expensive items on the Internet as you can imagine. But now I know that buying @RiksMusic.com is a safe way to go. Thanks! Carolee and John, Texas - Thank you so much for all of your hard work and getting our replacement equipment out so quickly. It did arrive safe and sound and we appreciate you more than we can say! There is no way I can thank you enough for all you've done to help John and me, but I hope and pray that someone I tell about you, will be a good customer to you. I continue to spread your praises around to my singing compadre's. |