Rich,  Pennsylvania  - You guys were really great to deal with. Erik really went out of his way to make this purchase happen. In my pursuit for these drums I challenged other dealers with the same requests, no comparison. Erik truly understands customer service and that's why I bought them from you.

Ken,  California  - I just wanted to say how happy I am with my purchase of a Yamaha Motif ES8 from Rik's Music. Rik's not only had the lowest price in the country that I could find but also very fast response to my quote inquiry. I called and spoke with a very friendly sales person who got my order shipped the same day. I ordered at 11:00 am Pacific time on Wednesday and much to my surprise I received my Motif ES8 TWO days later on Friday morning at 11:30 am. Fast shipping, the lowest price and friendly people what more could a person ask for. I can assure you that I will do business again with Rik's Music.

Craig,  Arizona  - Just FYI, I was talking to one of the Rik's pros on the phone about the CD upgrade for my Boss BR-1180 recorder, wanting to know about the drum upgrade I had heard about elsewhere. The CDI-BR-1 arrived today, thank you, and the "Discrete Drums" CD evidently comes in the upgrade package. The 'big music dealers' make one feel like a marketed idiot and it's insulting. Rik's music always talks straight to me and as long as that keeps up I'll keep coming back. Thanks again, I always look to Rik's 1st and pass your name to everyone. Live it up!

Janet,  North Carolina  - Thanks so much and when we're ready to order more studio equipment, we will certainly be in touch!

Mark,  Texas  - Thank you for everything. Hopefully, we can do business again in the near future.

David,  Illinois  - I have just purchased from you, and I am very pleased. Delivery was exactly on time. Price was the lowest I was able to find after considerable research. Your salesperson (Erik) was very knowledgeable about my product alternatives and recommended a less expensive brand/model that was better suited to my particular needs. Thank you. Thank you. Thank you!

Dale,  Florida  -I got my 3rd order - just a tick under $4,500 total. You saved me the better part of a grand over other stores "street prices" and my neck remained cheese free throughout the entire process. This year, I'm thankful I found you guys, even if Erik makes it too easy for me to spend money!

Jon,  New York  -Just ta tell ya I'm happy, amazing service, everything is amazing - just another happy customer!

Gabriel,  Illinois  -Thank you, for your kind service and for making my daughter happy, that the music gear we got from RiksMusic.com came on time and with a good deal. Thanks and more power to your store. I am happy to recommend you to others.

Kevin,  California  - I just wanted to tell whomever is responsible for the shipping department, from your warehouse to management, that my order was packaged exquisitely. I know it is often overlooked, but it means a great deal to those of us who are constantly ordering gear. I sought out your company precisely because my recent orders with another online store, with whom I have been doing business for 12 years, arrived missing items or damaged in shipping due to poor packaging.

Put simply, I am a convert to Riks based on the care in packaging alone. The fact that you guys seem to be willing to match prices is the icing on the cake. I am a full-time recording artist and it is very comforting to know that your people care about your work as much as I do mine.

Mike,  Kansas  - Just a note to Erik for the great service in shipping my new drum kit. It's Wild! Big advance over my TD-5 kit. Thank you for the tip on getting the setup instructions from you website. I followed them and it works perfectly.

Rick,  Texas  -Just wanted to let y'all know that I received my order of Tascam CD-BT1s and accessories. Great packing job, and the best prices anywhere.

Mark,  South Carolina  -Working with you (Erik) was a pleasure and you can count on me for future business I am sure.

Israel,  South Carolina  - I just wanted to say thanks to Erik and Riks Music. I recently purchased a Yamaha Motif E6 from you guys, and I was very pleased with your customer service and prompt delivery. I look forward to conducting business with ya'll in the near future.

Lance,  Georgia - I really appreciate the work you guys did to help us get the problem solved with the Allen & Heath board. We received the replacement board on Friday just as planned and we were able to get everything operational by Sunday. Thanks for taking care of everything!

Isabelle,  Washington  - I like the way Riks handles business and everybody I talked to was very helpful. Communication was great and they called me right away when there was a problem with my order! When attempting to order from other places I get put on hold for more than 30 minutes! But not Riks, they handle orders very quickly.

Isaiah,  Texas - Thank you for the quick delivery of my (Rode NT3 microphone) order. It arrived here in time for what I need! I'm looking forward to more business with you.

Dain,  Arkansas - I just wanted to let you know that we received the Yamaha S90 keyboard and are extremely pleased with the service you provided. Purchases made in the past with other companies and local suppliers were not always to the same quality results with either damaged cases or dead keys. The extra care you took to include additional packaging protection is greatly appreciated. The keyboard looks and sounds perfect. Thank you again for the expert advice and professional handling of my order. I look forward to doing business with you in the future.

Victor,  Florida - When I see a company is doing a very NEAT job and delivering the best service possible I have to make a comment because RiksMusic.com is just great! Why ? Because:

• Your sales representative (Erik) was really polite and respectful.
• You gave me the best deal price wise.
• You sent me the tracking number on time.
• You deliver on time and the package arrived on time, excellent packing to protect the product.
• I didn't have to call in order to get my invoice (It was included).
• My return options were clearly listed.
• And I wasn't expecting the Microphone's suitcase and I got it !!!

You guys exceeded all my expectations as a customer and the only thing that I can do is take my time to say THANKS A LOT !!!! and keep the superb job. I will recommend your store to all my colleagues.

Bob,  Hawaii - I had to reply again. I received my order late last night. I am thoroughly impressed with Riks Music! You have THE lowest prices in the nation (I have checked among 3-4 other dealers) and you do not sacrifice on customer service, packaging, nada. I will be a repeat customer. I placed a call to your company first thing this morning to say again how blown away I am by your company. Excellent job!

James,  Missouri - I recently made a couple of orders with your company. I just wanted to express my gratitude for the exceptional service I have received. Your prices are lower than anyone else I've found. I received helpful, informative advice about products over the phone. My orders were shipped quickly with excellent communication regarding the process. I'm recommending you to everyone I know. Thanks for the outstanding service.

John,  California - A few months ago I ordered a Line6 PODxt Pro, SKB 4 and 2 racks Furman power supply, etc. Anyway I just wanted to say thanks for your help, your pricing, well packed shipment and for answering my questions. You guys were easy to do business with.

Bob,  Hawaii - Homer and the rest of the staff were very helpful to me in the past few months doing quotes for me. You have the lowest prices and the best customer service by far. Trust me, I know this business. I will be coming back to you in the future.

Tim,  Michigan - I just wanted to let you guys know that I received this AWESOME mixer two days ago, on the 16th as promised. I would like to commend you for a great transaction, a great price, and excellent customer service. You guys are, by far, the best I've dealt with in my 12-or-so years as an electronic music hobbyist. I look forward to buying from you guys in the future and I will, most assuredly, recommend your sales team to my friends.

Ken,  Maryland - Your service was great! The S90 was delivered Thursday afternoon and everything seems to work fine. I'll will definitely contact you on any future purchases and will also refer my friends.

Lillian,  Mississippi - Thank you for such good service. I definitely will recommend your company to friends.

Les,  Florida - Just wanted to tell you how wonderful it was dealing with Rik's Music. Your staff, your prices, everything was GREAT!!

Kelvin,   New York  - I recently decide it was time for a new electronic drum kit and eventually chose the Hart Dynamics Studio 6.4. After a lot of research and many e-maiIs, I got the best price from another store. I sent a final email to all other stores that had sent me quotes.

I received an email from RV with a price that was about $20 HIGHER than my best price. RV gently pointed out that even though your price was not the lowest, I could rest assured that the item WAS in stock and there would be no nonsense if I were to order from Riks.

All of this was true and I could not be happier. Erik handled my order and I can say I will contact you before any purchases are authorized at my studio. Your staff did everything perfectly and made a loyal customer of me instantly.

Andrew,   Georgia  - I appreciate the extra mile you went for me. That's what makes a good music store a GREAT music store. Thanks!!

Keith,   New York  - I've looked around and tried a few Internet stores for musical gear but most of the time they're either out of stock of the item I want, or no email reply from them or no one answers the 800# or calls back when I leave a messages. As I told your rep Homer when I ordered this Marantz deck, that I found none of these issues with RiksMusic.com.

Your answer to my price quote request was e-mailed back to me right away and the order process on the phone was professional, courteous and quick. And most importantly, the price was reasonable and competitive. Looking forward to receiving the item I ordered and for any future gear purchases I might consider using the Internet, I will contact RiksMusic.com first.

John,   North Carolina - Thanks for getting the Gig Bag for the Gallien-Krueger MB150 to me so quick!! You guys are awesome!

Dr. Thomas,   New York - I received my Rode shock mount today ! Thank you again. As usual, it's a pleasure to do business with you.

Tony,   Oklahoma - I just wanted to drop you a line and tell you THANKS so much. Your price was UNBEATABLE!! No one around the county was able to even come close to your price. THANKS AGAIN

Nathan,   Indiana - I receive my Line 6 HD 147 and short board on Tuesday, and I must say I am extremely pleased. Thank you for offering a great new product like this! I have only found one store in Indiana that had this product. I feel as though I got the best deal in the area and the free shipping was icing on the cake! Thank you! I will definitely be buying from Rik's again should I ever need items from the brands you carry.

Ailed,   Indiana - I would just like to express my sincerest thanks to you and your company, especially Erik. I ordered a Hart Dynamics Studio Master 6.4 kit with a Roland TD-8 and it arrived the day Erik said it would, safely and in perfect condition.

Your outstanding prices and free shipping got me to order in the first place, but it's your service that will get me to order again. Even when I had troubles, Erik was understanding, polite and courteous.

I truly appreciate being treated like my order is important, rather than being the target of disdain from employees that don't care. Thank you very much!

William,   Georgia - Amazing to get stuff in 24 hours. Thanks for your help.

Matt,   California - I received the order as expected. The Roland V-Concert drums rock! Thanks for working with me on the module swap. I really appreciate it.

Hank,   Ohio - I just received my shipment. I'm amazed how fast it got here. I haven't tried the pre amp out yet, but I'm totally pleased with your excellent service and price. I'm glad I ordered from Riks and I will not hesitate to recommend you to my friends.

John,   Massachusetts - I just wanted to thank you. My NS Design 5 String bass arrived yesterday in perfect condition and right on time. Your pricing, service, and free shipping are appreciated. I could never have found a deal like this in my area - I looked! Thanks again and I look forward to ordering from you again.

MER,   Indiana - Am thoroughly satisfied with the experience. The Line6 PODxt arrived in great shape and on the date promised. Many thanks to your staff. Will spread the word. Rik's will be #1 option for future purchases.

Pete,   Illinois - Just wanted to say thank you! I ordered a Tascam CDGT1 on Wednesday and it was here on Friday. Not only did you get it here quick but it was competitively priced and you are one of the few places with them in stock.

Tony,   New Jersey - Wanted to email you and let you know I received my MusicMan Stingray 5, in flawless condition. I'm extremely pleased with all aspects of the transaction. Quick, easy, courteous - price wasn't beatable. I'm strongly recommending you to all my friends. Thanks again; I WILL be back

Skiffy,   Alabama - Thank You for a super price and fast friendly service !

Josh,   Arizona - I want to thank you for your business. Everything came in perfect condition, and the John Petrucci, 7-string guitar plays like a dream. If I ever need anything again from Ernie Ball you guys will be my first choice. Once again thank you so much.

Tony,   Florida - You guys had the best price on exactly what I was looking for (Rode NTK). Thanks. I'll come to you when I need something else.

Rich,   Ohio - YOU GUYS ARE AWESOME!!!

Reynold,   Florida - Thank you once again. I was very thrilled with the type of service you provide. It is very quick. It is like going to the music store. If I really get the part (Yamaha MY8-AT) in three days, you will be my first stop when buying music gear and I will refer all my friends to your site also.

I have received the Yamaha ADAT card today around 2:00 PM. That was fantastic service. Good job guys. Could not ask for anything more perfect than that.

Mike,   New York - The new SWR 750 arrived yesterday and it was fine. Thanks so much for your prompt attention. It 's a pleasure to do business with good people.

Greg,   California - I must tell you, I have been in the business all of my life. I have a large collection of old and new gear I have purchased over the years. I'm a sporadic buyer, but I'm usually good for at least $2k of pro audio/music equipment a year - sometimes $20k. I didn't expect much "customer service" when I spent little on the pod, but I must say you treated me like I spent a few thousand.

You were friendly on the phone... you sent me a follow up "thank you" email, another one with a tracking number and the pod arrived when you said it would in great shape. I'm impressed! That's a great way to get repeat business and recommendations. I will place a link to RiksMusic.com on my web page. I will definitely be doing more business with you next time I need something.

Kyle,   Pennsylvania - Your prices were what originally drew my friend and I to you, but I have to say that I was absolutely amazed at your service and response time. I have paid some premium prices in the past to companies who don't even begin to approach the professional, courteous, and just downright convenient shopping experience that I received from Rik's Music.

I ordered from recommendations off of a website that you guys were top notch, and they were absolutely right - it was the best price around, and you guys took the time to answer all of my questions and made me feel comfortable about the purchase. I got the tracking number via email, and things couldn't have gone smoother. I also can't believe at the response time of answer emails, shipping, correspondence, etc.

It was a terrific buying experience and I will most certainly recommend you to anybody looking for musical equipment. Thanks very much and look forward to ordering from you guys in the future!

Bob,   Connecticut - You guys let me order this, didn't take a deposit, said you would call me when it came in. I heard all that before from other companies. BUT YOU GUYS FOLLOWED THROUGH, WITH AN EXCELLENT PRICE AND FREE SHIPPING!!!!! YOU CAN'T BEAT IT - YOU ARE THE BEST!!!!

Matt,   Pennsylvania - Just wanted to let you guys know that I was very impressed with the quick service and good packaging. There was a scratch in the case that was a little disappointing to see, but the guitar was absolutely flawless. I guess cases are meant to get banged up, not the instrument. Oh well. I think you guys have great service, the best prices, and good customer support/feedback.

William,   Virginia - WOW! The HDI Giga-Pro is first rate and the Roland TD-8 is unbelievable!!! Before buying my electronic drums I searched the Internet and local merchants for many hours. I visited many of the major websites and none offered a better price than RiksMusic.com. No one else was even close. Your customer service before I spent the bucks was excellent as well, to say the least. It is seldom you find a company, in this day and time, who handles themselves as professionally as yours. I purchase gear frequently and you can be assured that I will buy from RiksMusic again. You guys "KICK BUTT"!!! I will recommend you to all of my friends.

Vince,   Texas - Thanks for the great price and for the fast shipment.

Justin,   New Mexico - The only thing I could complain about is that there are restocking penalties. Despite the restocking fee, the price is the bottom line, which is why I eventually ordered from y'all.

Jamie,   Nebraska - You are all cool peeps to work with I will be giving you a call when we are looking for new goods. Thanks!

Morton,   New York - Thank you for the prompt shipment and excellent packing of my Lexicon order. I will be pleased to recommend your business to fellow musicians.

Matt,   Indiana - I think the experience was great. Knowledgeable and helpful sales rep., good price and follow-through with delivery as promised. I will recommend to friends and clients.

David,   Washington - The Eventide arrived last Friday just fine. Thank you for your service and a great product at a great price.

Randy,   Connecticut - My Boss BR1180CD arrived today as promised. Great service! I'll be sure to tell other people to visit your web site.

David,   Kentucky - You guys are great. You'll be hearing from me again and probably the others in the band also. Thanks for the great service!

Dan,   Georgia - Hey, just wanted to pass on my appreciation for your prompt and amiable service. My son received his recorder today, and he is totally ecstatic about it! I know this - if he enjoys his recorder HALF as much as I enjoyed dealing with you all, his recording experience will be phenomenal.

Thanks for helping me make his birthday special by giving me such a great price and a top quality service. I most definitely will pass your name on to all of his friends who are into the "music scene".

Thanks again for DOING what you said you would do WHEN you said you would do it. Wow what a concept, a company who really does what they say they'll do! You guys are one-of-a-kind!

My son's next music related purchase will be with you all. Thanks a million!

Carlos,   New York - Thank you so much for your great service and price and I will make sure to save and share your information with my music pals to get you some more business!

Lukasz,   New York - I'd like to thank you for a great service, your courtesy and a great deal on the price.

Randy,   Iowa - Thank you for your quick service!

Brian,   Maryland - Thank you for your excellent service and a great price! I will gladly recommend RiksMusic.com to anyone I know who is in the market for new gear.

Jim,   Iowa - Thanks for the great price and shipping. 2 days UPS ground. WOW!!! I'll definitely be back and let all my musician buddies now of your site.

Todd,   Pennsylvania - Before buying my electronic drums I researched the Internet and local merchants for months. I visited all the major websites and no one offered a better price than RiksMusic. Their customer service before I spent the big bucks was excellent, personable and helpful. I called several times and my questions were always fully answered and I was never pressured into buying anything. In fact, they talked me out of buying a more expensive kit. They seemed genuinely interested in helping me make the right purchase. Little did I know, their customer service would only get better after I took the plunge.

I finally ordered a mid-priced HDI kit that included new cymbals. A few days later I learned there was a problem with the new cymbals and shipping would be delayed indefinitely. Rather than make me wait longer to get the kit, Rik replaced the mid-priced kit with a more expensive high-end kit for the same price, and I got it two days later. Now, that's customer service at its finest. I have told all my friends and family about RiksMusic and have recommended them to other musicians. If you are considering electronic musical equipment, look no further. You have found the only company worthy of your time and money. I will, without question, buy all my V-drum upgrades from RiksMusic.

Jimmie,   California - Thank you for having a wonderful instrument at very reasonable prices.

Grant,   - The Parker NiteFly just arrived!!! Looks great, can't wait to plug it in!! Thanks for your help in acquiring this guitar. I'll make a point of telling others of your great service and prices. Hope to get a Fly Classic from you in the future.

Jerry,  Illinois  - While being in the Pro Audio Business Nationally for more than 20 years, I appreciated and understood that keeping clients happy required good prices, fast response to requests, friendly service, no nonsense backup, and appropriate business ethics. In my first dealings with RiksMusic. I found all of these attributes. It is very refreshing to know that there are still companies doing things the right way.

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