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Alex, Florida
- I just wanted to say how grateful I am for your attentiveness and personal
commitment. I got my Fantom X6 in brand new condition for way less than
in any other store, and believe me I looked around. I even got the package
a day ahead of scheduled delivery. Thanks for helping out musicians.
Bernard, California - Thanks for living up to the
claims on your web site! I'm SO looking forward to the Yamaha 02R96. We'll
do business again!
Robin, Illinois - This week I placed an order for
a Superscope psd230 portable CD player, and I just wanted to say Thank
you. I had the pleasure of speaking to Erik, who answered my questions
and guided me through the process. I was surprised to hear that I would
receive my order so quickly, and I must say that I was also pleased with
the competitive pricing offered by your company. I'm not in the habit
of shopping on line, quite frankly I have been a little skeptical and
uneasy about on line shopping, but your company has given me faith to
do so.
Matt, Pennsylvania - Got the cab yesterday (GK 115SBX-II).
Everything's good. You guys have earned my business.
Ted, New York - I'd like to thank you for such a
fast delivery and for offering such great discount prices.
Dan, Indiana - Received the UPS confirmation yesterday,
product is scheduled to be delivered to me tomorrow. Amazingly quick service
from you guys, especially considering the item was out-of-stock at the
time. First time order from RiksMusic. Quick service, great price, I'll
be ordering from you again. THANKS!
Alfred, California
- The primary reason why I continue to purchase products from Riks Music
is not just the great prices, but the support and technical information
provided by Erik! He is one of the best spokespersons that your company
can have on the "front line" dealing with customers. His knowledge
and attitude are rare in this industry and you need to know that he is
a valuable asset to your business.
Jesse, California -I purchased my ART Pro Channel
from you at an incredible savings and combined with your free shipping
and no sales tax in my area - it was a steal! Your service was incredibly
fast and very professional! I couldn't be more pleased. Mike, New York - I ordered an Eventide DSP 75000
and I couldn't be happier with it!!! Thank you for the AMAZING deal and
super fast shipping. I will be back!!!
John, New Mexico - A couple of weeks ago you (Erik)
convinced me to purchase the Rode NT1A, and I am delighted with the purchase.
Recording has become easy. Honest sound capture, which is all I was looking
for. Thank you for the tip.
Robert, California - Thanks so much for all of your
information; this process for me required a few calls to your toll free
number, and whomever I ended up speaking with was always helpful and patient.
I'll be back when I need more gear.
Lander, Kansas - Thanks for a good deal on some great Event
speakers. They arrived on schedule, and I like them more each time I hear
them. Other than a little misspell on my name, dealing with you has been
an excellent experience. I will contact you when I need other gear.
Terry, North Carolina - I'd just like to
say "Thanks" for providing me information to make an informed
decision on my purchase. Both the new GK product and you have exceeded
my expectations on customer service and satisfaction.
Randy, Florida -
I just ordered a Hart Dynamic cymbal from you (first time customer)
and want you to know I am very satisfied with the item and the time of
receiving item, not to mention (but will) your beating competitors prices.
Thanks, and I am always expanding my Hart Drum kit so I will be back.
Dale and Rabat, South Carolina - Just received my
wife's new Gallien-Krueger base amp, it was delivered right on time. I
wanted to say how pleased I was with the service I received, Clark was
really on the ball and very helpful. Thanks again and I'll be sure to
spread your name around the Charleston,SC music community.
BYO, California - I just received Yamaha DTXpress
III, and it's awesome. Thanks so much. I will let all my musicians know
about RiksMusic.com.
Jim, Florida
- Hi just to let you know we received our order today, everything OK,
great service great prices, thanks Erik!
Paul, Rhode Island - I purchased a Roland TD6VS
drum set from you a few weeks ago. Just wanted to give kudos to you and
your staff for their kind and knowledgeable help in making my decision
to go with the Roland set. I love the product and I loved your price.
Jim, Idaho - Just bought a set of Roland drums from
you folks and wanted to thank you guys for the speedy hassle free service.
When I add on or need other musical stuff I will definitely come to RiksMusic
first.
BB, Tennessee - I am a professional drummer in Knoxville
TN, and over the years have experimented with electronic drums and have
never found drums that feel as good as an acoustic until I was introduced
to Hart Dynamics! I started out buying the cymbal pack and snare, it felt
so good compared to the Roland that I had to have the whole set. Thanks
Rik for all the great service, I will shop there for all my equipment.
Larry, Texas - I wanted to thank you guys for the
great pricing and great service! I will definitely keep you guys in mind
for future purchases and will pass the word to my bandmates. I really
appreciate the great deal! Thanks!!!
Tom, Mississippi - I just ordered a Drumkit from
your website over the phone with a representative of yours named Erik.
I would like to thank him through his management for such a great purchasing
experience. He was courteous, good humored and very professional. He kindly
answered all my questions and readily offered sincere advice. Your web
site did not misrepresent your company or its fine employees in any way.
I will return from Iraq in December and will definitely buy a new drum
module for my new kit from your company. Many thanks from a happy (and
loyal) customer.
Eryn, California - Thank you so very much for making
my purchase smooth, and easy. I received the Roland Fantom XR module ON
TIME, as promised, and I am very happy with it. I will be doing business
with you again in the future, I'm sure of it! Thank You! Thank You! Thank
You!
Mike, Michigan - I am so impressed with the price,
service, and selection. If you guys have it and I need it, I'll be getting
it from you.
Mike, California
- My dbx iEQ31 arrived yesterday as promised. Thanks for the great service.
I will continue to recommend you to my friends, both online and off.
Scott, Alabama
- Got everything and it was perfect. Just wanted to thank you for all
of your help and you've got my business, from now on.
Chris, Pennsylvania - My friend and I recently purchased
Shure Wireless Monitoring Systems, the PSM 400 and 600 respectively. Everything
came packaged very securely and in five days. Everything works great.
Thanks for offering these products to working musicians. It's insane how
marked up other companies are. Oh well the cheese is on their neck, they
are losing business. We'll definitely be back when we either need or want
something new.
Charlie, Louisiana - I want to commend you fine folks
for the way you handled my order. I have NEVER had better service from
anyone before - EVER! You guys are the BEST! I want to express my sincere
thanks to each of you and I will Definitely do business with you all again.
Jim, Georgia - Great buying experience. The Yamaha
card arrived next day. Thanks again for the excellent service!
Jim, Florida - Thank you for the great prices, super
service, and Erik for his knowledge. We look forward to purchasing more
equipment from you.
Kent, Arizona - Just thought I would take a moment
to let you know I received my Yamaha 02R96 this afternoon. It arrived
in perfect condition. Thank you for getting it right the first time, I
am so used to poor service that I expected at least some of the small
parts, not to be in the box; NOT SO! Right down to the last optical cable.
You guys Rule!
And may I again express my appreciation for the $3000.00 or so you saved
me over (another Internet store) and (another Internet store)
and the other Net Music "Friends" Ha, I have been dealing with.
When I get my Grammy, I will be calling on you folks again.
Steve, Virginia - Two thumbs up for RiksMusic.com.
Great pricing with great service - it doesn't get much better than that.
I had previously purchased a Hart Pro drumkit and more recently the Roland
V-Pro kit and I'm very pleased with the whole process. Erik really went
the extra mile to get me taken care of. Rik's is at the top of the list
for my music needs.
John, Illinois - I just purchased a Gallien-Krueger
150 mbe from you. I just wanted to say what a great experience this was:
the best price, good customer service/sales, not to mention the killer
sound of this amp with my upright bass.
Jacki, Texas - You guys are pretty good. I will shop
with you again.
Paul, Ohio - You guys have been great. Not only was
your delivered price the best I found, but your people actually know the
merchandise which is not so common in mail/Internet order stores.
Dan, Indiana - I couldn't be more pleased with the
service I received from RiksMusic. Clark stayed with me the through the
entire process and was very professional without being pushy. Everything
(Yamaha DTXtreme IIS) but the throne has arrived on-time and in
excellent condition! I frequent e-drum forums, and will be sure to recommend
you for their drumming needs. Thank you for setting the example for online
shopping.
William, Georgia
- I got my Audio Technica wireless and it worked great tonight. Thanks
for your time & help in making my decision. It sure was a good one.
And I got it the day after ordering. That beats the crap out of haggling
with (another Internet store)!
Markus, Texas - Thanks for a smooth transaction!
My Yamaha mLAN16E got here in a timely manner and everything seems to
work A-OK!
Priscilla, Virginia - Thank you. The Marantz PMD510
is great and in perfect condition! Good job well done!!
Peter, New York - What can I say. WOW!!! Thanks lots
for your prompt and speedy attention to my order. Your service and price
savings at Riks is top notch. I had to pinch myself yesterday when UPS
came with my order on the day that it was promised! Ouch!!
Henry, New York - My Roland Keyboard Fantom 8x arrived
yesterday, 3 days ahead of predicted date of arrival! Erik, I am so glad
that you advised me to consider this unit, and I am so glad I decided
to wait for it to come on the market. I had a bad week at work last week,
and this is just what I need to take my mind off of those other problems!
Karen, Florida - My online buying experience with
RiksMusic.com has been one of the BEST! It's been good from the time I
received a quote and ordered, (from Clark who was so helpful) to the product
delivery (when promised)! Thank you!!! I will be passing the company name
around.
Ira, California - I've purchased lots of gear
over the years, some in-store, some on-line, and you guys do an excellent
job, both on price and customer relations. Keep it up!
Anand, Texas
- Thank you so much for service that you don't expect these days from
businesses anymore. My Yamaha keyboard had a crack and taking a loss for
yourself, you all replaced the keyboard and that too in double quick time.
I am so impressed by you that I have vowed to myself that I am going to
fulfill all my musical needs only from you all. This is by far the best
service I have had in many many years and I wish you all all the best.
Jim, Washington - My Roland Fantom X7 just arrived.
I believe you shipped it last Friday and it's already here. Thanks again
for amazing service and consideration. Very happy customer.
Jack, Florida - The Roland PM-3 Monitors from
RiksMusic.com arrived earlier today. Great Price and great service, great
combination. Erik was very helpful and everyone there was great. Keep
up the good work and Thank You !
Alex, Texas - Hey guys just wanted to say you
guys are really kicking some butt over there. Never have I had such good
treatment and prompt service from an online retailer. I placed an order
for the preamp around 2:30 your time and even though it was in the afternoon
my order still went out the same day, I received the tracking number a
couple hours later, and received a follow up email a day later thanking
me for my business. It doesn't get any better than that. I think I placed
the order through Erik who was very knowledgeable and polite on the phone
as well. You've made a customer for life!
Mark, Pennsylvania - Thank you for your great
service. As you know there are plenty of company's that say they will
beat any quote. Some of my friends were tempted to take those companies
up on their offer rather than take gear from you. I stressed to them that
we want and need a company like Rik's Music around, so let's not exploit
their competitive pricing. I convinced them that buying from you is the
right thing to do. Keep doing what you do.
Jeff, Oklahoma - I received the Allen &
Heath GL3300 yesterday and I couldn't be happier. I just wanted to tell
you thank you for an excellent deal and outstanding customer service.
Riks will definitely be at the top of my list for all my future equipment
needs.
George, Pennsylvania - Just wanted to say: THANKS!
The purchase of my Line6 Vetta II from Rik's was extremely easy, and especially
it was worry free. I got my order when it was promised and knew exactly
where it was till I got it. Oh yeah, free shipping on top of the low price
that I paid - UNREAL. I can't wait to purchase more equipment from Rik's.
You better believe I'm telling people about Rik's
Alison, Missouri - Thanks ever so, got the Edirol
UM550 today as scheduled and all looks to be in good order. Thanks ever
so for a super service. I particularly love your ongoing-communication
throughout the duration of the order-process. It's very reassuring.
Barbara, New Jersey - I want to thank you (Erik)
for your advice about the DB Technology speaker. It sounds fantastic.
It's everything you said it was and it sounds great with an acoustic guitar,
electric classical and with vocals. I will certainly be ordering from
you again.
Greg, Mississippi - I received the Yamaha ES6
yesterday and I am very pleased with your service and quality of your
product. I look forward to doing business with you guys again and I'll
be sure to tell everyone I know looking for new equipment to check you
guys out before they buy.
John, Pennsylvania - I will certainly and enthusiastically
send other musicians to you guys. Thanks for your help, and for the great
prices on gear.
Steve, Indiana
- I am very happy with the service I have received from RiksMusic.
Whenever I talked to anyone on the phone they were very polite and helpful.
Most music stores that I have dealt with have not been polite or helpful.
Thanks for the great service and the great prices. Thank Erik for me.
He was the one that I dealt with the most.
Tony, Illinois - I want to express my complete
satisfaction with the level of service and prices I receive from you.
You exceed the definition of customer service. Your knowledge of your
product is great, your email communication regarding shipping and invoices
is great, your shipping time is unbelievably fast, and your prices are
absolutely the best in the country. In short, thank you for providing
such a refreshing experience. This level of service is not easily found.
I wouldn't even think of buying through someone else. I recommend you
to everyone.
James, Maine - I received my order this afternoon.
I must say, I'm patting myself on the back for buying from you as opposed
to doing the obvious by giving my business to a more recognizable name.
Prompt delivery, professionalism without sterility, and hands down the
best deal on the internet - needless to say, I'll think of you first in
the future.
Dan, Illinois - I just recently ordered a Hart
MegaPro and I would like to say that your service is excellent. They say
that first impressions are important and you hit the spot. I'd recommend
you guys to whomever may be looking for such products. Two thumbs up!!
Bill, Pennsylvania - I look forward to receiving
the Tascam CDA700 tomorrow and to having future transactions with you
in the future. You are right up front, which is refreshing these days.
John, Colorado - Hey I just got my Yamaha Motif
ES 7! Great dealing with you guys! Best price that I could find in the
US! Erik was very patient with me as I wavered between the ES 6 and ES
7.
Allen, Michigan - Let me commend you on your
excellent service. Not only do you have the lowest prices, but you have
the most timely shipping process as well. I will definitely being more
business with you guys in the future!!
Kevin, Minnesota - Well guys, I haven't gotten
the Mackie mixer just yet as it was only ordered yesterday, but I am here
to tell you that so far you guys are the best. I wish I'd know about you
sooner. You always have the best prices, over and above my previous mail
order favorites.
Mark, Oklahoma - I got my Hart Dynamics kit
last week, and it rocks! I would have e-mailed you sooner, but I'm too
busy playing them! Thanks for everything, and I look forward to doing
business with you for all my Hart accessories-I'm gonna add a lot!
Doug, California - Thanks so much for the ultra fast
turnaround for my price quote. Not only was it the lowest that I have
found, but it was nice to know that you guys care enough to let a new
customer know that new products are coming out in the next few weeks that
might be worth the wait. It is very refreshing that some people still
have their customer's best interests at heart and aren't just about making
money.
David, California - Thank you for your prompt service.
The AC-60 amp arrived and in perfect shape. I look forward to doing business
in the future. I have already made the highest recommendation to the guys
in the band. They were especially impressed with your pricing!
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