Dean,  California   - Dean actually wrote us in November, but this was a surprise - So far I'm pretty happy with your company and this is a Christmas present (Ultrasone Headphones) for my wife and sometimes we open our presents waaaaaayy early so as soon as she hears them perform I'll have something to say because I know these are going to be nice sounding earphones, the nicest we've ever owned. They're going to defend me from the airborne "combat assaults" on my much more highly developed "ears" that her choice of music does when it attacks my much more sensitive and discriminating ears each and every night.

Now she can pollute herself and leave me in blissful silence! I'm going to be the happiest purchaser you firm will have ever sold a set of earphones to, I assure you! I will use them at night as well, long after she's asleep and will no longer have to barely hear my vastly superior straight ahead jazz music just so she can sleep. I can listen at any volume I choose to!

Donna and Tommy,  Mississippi   - I was VERY impressed with your company regarding our recent order of a set of Roland drums. Your customer service department did a fabulous job getting quotes to me as well as answering some specific questions that I had. There was a problem with processing my bank debit card, but Clark stayed in contact with me and we got it worked out after a few tries. I was also especially impressed with your prices. We definitely saved money over what we would have spent locally and even at (another online store). Impressive! Thanks so much for providing an excellent service and products at a fair price!

Bob,  Vermont  - Thanks for the update. I did track my order and it's currently in Virginia, scheduled to be delivered Friday... just in time for the weekend. You folks had the best price going for what I was looking for, free shipping and the guy I spoke with when placing my order was very informative and friendly so that'll get my business every time.

Alan,  Wisconsin - I would like to express my extreme satisfaction with RMC. Everything in the business world these days is about service and I received much more than expected. You are right about having so many choices and you are currently in the number one position.

Charles,  Missouri - Thank you so much for the fast shipping on my Gallien-Krueger Neo 112.

Tom,  Colorado - Great service/support! I'll be sure to do business with you folks at RMC Audio again.

Paul,  Ohio - As I am having trouble tracking an order with another well-known website I should have received, I thought that I should point out what a great job your organization did with my recent order for a set of iCans. The response with a quote was almost immediate, which I appreciated. I placed the order, received immediate confirmation and the item shipped quickly. Thank you so much for a job well done, keep up the good work. I have found an on-line seller in RMCAudio that actually delivers.

Andrew,  Alabama - Thank you for your excellent service. I received my tracking number shortly after I e-mailed you.

Daniel,  Virginia - Thanks for the great service, shipping and price. You smoked any other Internet competitor. I have bought from RMC before and will definitely buy from you again.

Miguel,  Texas - Just wanted to drop you a note and thank RMC Audio for the excellent service. I ordered my Gallien-Krueger system using your online system and received it 3 days later. Nothing locally could beat your prices! I will be using you again in the future.

Brian,  Virginia - I find your follow-through impressive, especially considering you were the lowest price seller of this item that I could find. Well done.

Kent,  Indiana - I thank you for your great prices (almost unbelievable when compared to other online sellers) and service. This is the 2nd Hart Dynamics kit with a Roland sound module I've bought from you (the 1st one while you were still called Riks) and both times the experience has been excellent. The staff there at RMC is knowledgeable and a pleasure to work with.

Paul,  New Orleans - My Gallien-Krueger amplifier arrived at my address in New Orleans in three days and in great shape. Even bills usually take a week post Katrina! Price was the best by far. Thanks Erik

Joe,  West Virginia - I just wanted to say THANK YOU for the great service! I ordered a ROLAND GR-20 Guitar Synthesizer on Monday (Nov. 21) kind of late into the afternoon. I told the sales person I'd really like to have the synth by Wednesday so I'd have it to play with over my 4 day Thanksgiving break, and if I didn't get it by Wednesday, I'd have to wait till next Monday. The sales person I talked to understood and he said he'd try to rush it on over and get it out THAT DAY so it would be to me by Wednesday. Then you all sent me a UPS tracking number so I could follow my package... and sure enough, it got to me Wednesday evening!! Not only that, the sales person I talked to was super nice, and very helpful.

Alan,  Utah - Great service. I received my tracking number yesterday. I assume I will like this purchase and will post all sorts of good things about it and your dealership. THANKS

Gene,  Connecticut - My experience with RMC Audio has been Great! The salesperson with whom I made my purchase was very friendly and extremely helpful.

Mick,  New Jersey - Just wanted to let you folks know that my package arrived yesterday and all is well. You folks do a great job getting your orders out FAST. I'm very impressed, and I've dealt with many music stores locally and on-line.

Ron,  North Carolina - I received the package yesterday. I haven't had a chance to open it and start playing with it yet, but I am looking forward. Thanks for a great price and prompt service.

Meko,  Texas - Just wanted to say Thank You! You guys are great. Excellent service. I've done business with you twice, and I'm sure I will again.

Garry,  Oregon - You guys are the greatest! I will do what I can to promote you guys as the cheapest place in town!

Charles,  Florida - I received my TC Electronic unit yesterday. Everything was fine. I appreciate that you guys go out of your way to be careful and protect yourself and your customer when shipping these products.

Jim,  Nebraska - Just wanted to let you know that my Marantz order was received two days earlier than expected. Thank you for the support.

Howard,  Ohio - WOW!!! I'm more than pleased with my order and your customer service, speed and prices are excellent! I have ordered from you in the past and noticed someone on the vdrums.com forum inquiring about the company since the name change. I remember seeing mostly rave reviews! Keep it up!

Teri,  Montana - It appears your customer service far exceeds any of the other guys (you know who!) and I haven't even received my order yet. With prices like yours you can put me on your mailing list and rub cheez on my neck all day long...!!

The gear arrives... Got my shipment yesterday...on time and in great shape. Plugged into that little Gallien-Krueger MB112 combo and promptly had my mind blow by the sound coming out of it...and that was before I hooked up the MBX...Holy basstone Batman !!!

Brett,  Vermont - Thank you, it is always a pleasure dealing with you.

Chris,  Pennsylvania - Thanks once again for a flawless purchase. I've always had confidence buying Shure products. For 2 years I've been a customer of yours to upgrade my Shure setup. The new microphone (Shure Beta 87C) is as great as I expected. In addition, your service exceeded my expectations arriving in 2 days. I tell everyone I can to check your site first before buying anything music related. I'll definitely be back again!!

John,  Indiana - I couldn't be happier. This is one of the nicest pieces of equipment I own (A&H MixWizard3:16:2) - and at a fantastic price. Please tell your associates that this return buyer will indeed return again. You guys are great!

Rick,  Michigan - I just wanted to thank you guys for the AWESOME GT-Pro. I am pleased with it. It is exactly what I've been looking for in my studio. Your price was the best available, and you guys shipped it so fast I was shocked when it arrived.

Andrew,  Maryland - I got the gear yesterday and everything is fine. Thanks for you great service and incredible prices! Keep up the great work.

Tommy,  New York - With your competitive prices and helpful phone customer support, it was nice purchasing from you, and I would purchase from you again.

Eric,  Tennessee - Thank you very much. Erik was an absolute pleasure to work with. Great service!

Eric,  Virginia - I am very pleased with my purchase and I will tell all my friends.

Dave,  Maryland - Now that's how it's done...You can bet I'll come back, and also tell everyone else. Thanks for the added personal touch, there. Much nicer than an automated "we got your money, just wait..." message. Appreciate it!

Curtis,  Illinois - Thanks for your assistance sending these documents to me. I was pleased with the order from your company and how it was handled. I appreciate your help in this occasion. Please thank Clark for me also. There is a new company name, but still the same helpful folks working there.

Andrew,  California - Just a THANX for the expedient service. My drum heads arrived in record time and, even though the box was mangled, everything looks good and arrived far more quickly than I expected.

William,  Pennsylvania - Thank you to Erik and Clark for their help ordering my Roland VS-2000! This is after two broken ones and 400.00 more from (another online competitor)!

Fred,  Florida - You guys are awesome! I ordered my GK combo amp by calling Erik on Monday (8/1) and it arrived at my home on Wednesday morning (exactly as predicted by Erik and by the FedEx tracking information). I just wanted you to know how impressed I was with your service, speed of delivery and PRICE!

Brent,  North Carolina - My order arrived safe and sound yesterday PM. Thank you for the prompt service, low price and especially the heavy packaging. Those folks at UPS and FedEx can be pretty rough sometimes.

Sid,  Alabama - I ordered a pair of the dB Technologies Opera 415 speakers, and I have to tell you that I can't be more happy with them. The sound and build quality is superb. I also want to compliment your sales staff (I think it was Erik) for being helpful, patient and providing stellar customer service. It is indeed refreshing to do business with you. Rest assured that my future gear purchases will be from you guys.

Nancy,  California  - At the same time I got your email, the package arrived! I'll wait till my son in law gets here and let him open it, as it is a present for him. I'm just really impressed that it actually got here within 24 hours.

Mike,  New Jersey - Thanks for the great job of getting my order to me (Hart Ecymbal ECII 16R). It arrived on time and securely packaged. Also; your support link is helpful.

Francis,  Texas - I am full of thanks for your prompt handling of my order. It is true I have not received the consignment yet; nevertheless, I am satisfied at your administration's quick responses. You can be sure of my continuous patronage. I will also tell other friends.

RiksMusic becomes RMC Audio.   New name, same guys, still No Cheez

Glenn,  Georgia - It was great doing business with you. I will tell all my friends.

Louie,  Massachusetts - Just wanted to say thanks for the RC20XL, FS-6, and power supply. All items arrived in great condition. Will spread the word about...." the great folks, great deals and fantastic service at Riks Music"

Brandon,  Texas - Thanks, guys! The first items arrived on time and in perfect working condition. And of course the GK gear sounds great too! I can't wait til the SKB case and GK 2x10 gets here!

James,  Mississippi - Thanks for the quick, courteous service.

Robin,  Kentucky - Thanks guys!-Got the speaker poles today-look great and only one day away!-You will be my first choice!!!!

Larry,  Iowa - I would just like to say, "Thanks" for the wonderful service your company provided. I ordered a GK 1001RB II on Wednesday morning. I found the service to be exceptional in all areas. The employee that took the order was pleasant and friendly. I was told that the order would be at my home on Friday late afternoon. It arrived at 7:45 am on Friday. Thank you for your prompt and friendly service. I will most certainly deal with your company again.

Sid,  Alabama - Thanks for the excellent service. Rest assured that I will be a repeat customer in the future. It is refreshing to receive such service. You are a credit to the business and to Tennessee!

George,  California - My order already arrived today and I could not be happier with the service I received at Riks. I'll be back for more in the future!

Fred,  Florida - As always Erik and Riks has come through. I received my OZ Mixer this morning at 10:29. Thanks for the great service.

Jude,  Kansas - You guys are awesome. I've always gotten great products and service from you. We will definitely continue to do business in the future!

David,  Pennsylvania - Everything arrived just when you said it would. I believe in Rik's MUSIC. I ordered the same product from another store and they could not deliver, and that was with a $100 dollars down for a month. What a disgrace! I give Rik's staff the highest compliment, my business, and I would without a doubt do business with Rik's again. A straight shot, no bullshit, that's Rik's Music. That being said, I have not tried the Grace 101 yet, but if it performs like the staff @ Rik's I'm going PLATINUM!!!! Who's Your daddy?????

Stan,  Washington - I purchased an Allen & Heath GL3300 from you in Feb/Mar. It is now installed and I wanted to tell you what it pleasure it is to operate. It is in a church environment and the first roll out was Easter. We received several comments as to the improvement wrought but perhaps the most telling was the one person who said that it sounded so nice that I forgot you were even back there running things. Again, thank you for your assistance and input on this purchase.

Greg,  Iowa - Just a note thanks to all of you. I made my first order from you last week and everyone from sales to shipping was GREAT! The order came in on time, was accurate and packed well. You will be seeing more orders from me and my friends! GREAT JOB!

Kurk,  Washington - I want to thank you for the awesome deal!! I am extremely happy with my purchase! You have my business and I will be sure to tell others about you!

Scott,  Michigan - I just received my first purchase from your company and want you to know what a great buying experience it was. I requested and received a quote on a Sunday, got the best price out there including free shipping, ordered the item Monday morning and received a brand new unit (not a return, second, demo, etc. many other companies send you) a couple of days later. The next time I need gear, I will definitely be checking with you first.

Steve,  Pennsylvania - Thanks for the Yamaha Motif ES rack! It was cheap and it worked, it came quickly - no problems thanks!

Dale,  Georgia - I just received my Gallien-Krueger Micro Bass amp at a price that was close to what I was planning to spend for a used amp on Ebay. I ordered it Thursday night on line and it was waiting for me Monday evening when I got home from work. And did I mention that I basically got overnight shipping at no additional cost!!!! You guys are great and will be the place I buy any future gear.

Trent,  Iowa - Just wanted to tell you guys you have a very satisfied customer in Iowa. I usually buy from (another online store) but those days are over. Your price and customer service blew them away. I'll definitely spread the word about you guys. Great job!

Thomas,  Arizona - I recently bought a Gallien-Krueger bass cabinet from your store via the Internet. I must say that it was a fantastic transaction. I got a great price, and it was shipped quickly and securely. Rik's Music will be my first stop when shopping for new gear.

David,  Washington - Just received my Dynaudio M1.5 monitors. Thanks for your prompt service and timely delivery. I will definitely be doing more business with you in the future.

Rene,  New York - Thanks guys. Ordering was easy, everything came on time, and I am drumming away. You guys get my vote of approval and I will be happy to recommend you to my fellow vdrummers.

Cary,  South Carolina - This is my second purchase from Riks and I just want to say that I look here first for purchases because of your professional, dependable and extremely courteous service. I'll be a repeat customer.

Perry,  California - Thanks for your quick shipment and great price.

Kurt,  Ohio - I just wanted to write to thank you for excellent service throughout my order for the new Boss GT-8. My request for quote was answered within 2 hours, and answered all my questions. Your price was the best anywhere, and I received my GT-8 the NEXT day after ordering! This was incredible considering that other companies won't even have this product in stock for another month, and at a higher price! Your customer service is a model that other companies ought to strive to emulate. I'd recommend RiksMusic.com to any musician!

Robert,  Virginia - Just wanted to say thanks for an excellent buying experience. Your prices for GK bass rigs are the absolute best anywhere. Shipments came right on time and when I called for a missing Speakon cable, it was sent promptly. Bravo.

Rich,  Connecticut - The service and prices were great. Your quotes came fast and were definitely the cheapest. Plus, since I'm on the East coast I knew the order would arrive quickly (It's due tomorrow (Tues.) By the way, I found out about you guys from the V-Drums and E-Drumming Forums. Keep some exposure there and the sales will flow in! Any future E-Drum purchases will come from Riks!!!

John,  Texas - Thanks for the good service, especially the prompt email responses and product recommendations---Southern service is always better, or so this deep E. Texan thinks.

Patrick,  Virginia - WOW!! I can honestly say that I have not had another long-distance buying experience that matches the level of service and communication you provide. I'm very impressed with the detail, the speed, and the efficiency of every contact I've had with you. Kudos!! Most excellent on all fronts!! I will definitely check back with you the next time I need more equipment.

Sharon,  Colorado - My husband just received the G.K. Diesel Dawg Pedal I ordered for him, and is very happy. I am most impressed with your wonderful customer service, excellent price, and Superman-Speed shipping. I had originally ordered the same product from another company, a (larger company) not only was it backordered, but the total price was higher, and the shipping price was not included. Thank you for everything. We will surely be repeat customers! From a family where 4 out of 5 large purchases are concerned, we are very impressed and will highly recommend you to all of our friends!

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