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Ground shipping is free for any purchase over $99.99
within the lower 48 states.
No exceptions, no hidden fees.
- In stock products ordered by 2 P.M. (est), will ship the
same day in most cases. After 2 P.M.,
in stock orders
are processed and leave our warehouse within 24 hours. (excluding
Saturday, Sunday and holidays.)
Estimated delivery times do not count weekends or holidays. You will
receive a ship confirmation via e-mail which will include your tracking
number/s and expected date of delivery.
- All shipments are sent Signature Required by default.
You must notify us in writing if you want to waive the signature requirement.
E-mail is okay There is also an option to waive the Signature when
you order online. We do not suggest having your gear delivered without
a signature. RMC Audio and the carrier will not accept responsibility
for gear left unattended on your door step. Using an alternate shipping
address is a better option.
The signature requirement cannot be waived for apartment
complex deliveries for UPS Ground OR
for items worth more than $500 with FedEx.
- Credit card orders must ship to the registered U.S. address for
the card.
Alternate shipping addresses are okay but must be on file with
your credit card company. To add the alternate shipping address call
the Customer Service number on the back of your credit card and request
that the alternate shipping address be added to the "notes"
section of your account.
- Your shipment will arrive in the factory carton.
It will be double boxed where practical. Large or heavy products
will be opened and have additional packing inserted to insure safe arrival
to you.
- We insure every item we ship.
Contact us immediately if your shipment arrives damaged and keep all
packaging. RMC Audio will have the damaged gear picked up and send you
a replacement at no cost to you. We know how to pack gear so damaged
shipments are rare.
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If you need your gear shipped priority,
We use FedEx Air for time critical shipments and you only pay the
charges that exceed regular ground delivery.
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All purchases must be pre paid.
We accept Visa, Mastercard, Discover, American Express, RMC Platinum
cards, PayPal, Money orders, Wire transfers, Certified checks, Business
checks and Personal checks. Business and Personal checks must clear
our bank before your gear can be shipped. This typically delays your
delivery date by seven days. Payment must be drawn on US funds. We
cannot accept Purchase Orders or COD's.
- Orders containing multiple items to reach $100.00 must ship complete
to qualify for free shipping.
- Due to some manufacturer restrictions and product support issues,
we do not ship out of USA.
We have noticed many online music stores offering free shipping.
On closer inspection we also noticed the majority of what they sell is
excluded from their free shipping policy and you won't find out until
the end of the transaction.
Our shipping is FREE. No surprises. No Cheez rubbed on your neck.
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