Visit our new website at www.rmcaudiodirect.com

RMC Audio's goal is to exceed customer expectations. We deeply discount prices without sacrificing service. We know that our long-term success is about more than just offering outstanding deals. Our customers keep coming back because

• We offer honest advice, fast and safe shipping and open lines of communication.
• Personally respond to emails. No automated responses.
• Offer customers a toll free telephone number which directs them to our employees; no automation ever.
• Employ knowledgeable staff who have hands on experience with the gear we sell.
• List detailed product descriptions and specifications, not just an overview.
• Provide Customer Support via e-mail or through our toll free telephone number.
• Offer various ordering options.
• Inform customers of current stock availability and a delivery date via e-mail, our toll free telephone number or with each quote request.
• Ship orders quickly and supply tracking information.
• Accept payment through Visa, Mastercard, Discover, American Express, RMC Platinum Card, RMC Gift Certificates, Cashiers Check, Money Orders, Wire Transfers, Personal, School and Business Checks.
• Place special orders.
• Protect customers privacy.
• We are an Authorized Dealer for all products we sell.
• Maintain membership with the Better Business Bureau.
• Publish a Product Support page, offering direct links to manufacturers' support information.
• Publish our Return and Shipping policies.
• Publish a FAQ section.
• Prominently publish our company name, address and phone number.

1645 Downtown West Blvd. Suite 26 Knoxville, TN. 37919
(865) 531-8070 (formerly RiksMusic.com)